Skoda seems to be brimming with issues as a Slavia owner expresses her concerns regarding facing numerous errors in a brand new car.
A Bengaluru woman owner of Skoda Slavia has brought to light several issues in her brand new car including the dreaded EPC error. Skoda announced that it had worked on the EPC error before launching the Slavia in India. However, it seems like there are some products that still have it. Harsha Kripalani has shared her entire saga with her brand new Slavia which she purchased with high hopes.
You may also like: Skoda Slavia & Kushaq Now On Sale on Flipkart
You may also like: Skoda Slavia Vs Volkswagen Vento Drag Race Surprises
Woman Skoda Slavia Owner Faces EPC Error
Harsha mentions that she often travels during odd hours for her job and had a safe car in mind when she decided to opt for Slavia. The premium-mid-size sedan is famous for being a solid product with dynamic driving characteristics. However, her dreams soon got converted into nightmares with issues cropping up within the first month of delivery. While driving the car, she suddenly noticed a lag in responses while accelerating and braking and the ERROR: Auto Start/Stop and EPC lights were displayed on the instrument cluster. To get it fixed, Harsha sent the car to the service station and received it back the next day after a software update.
You may also like: 2022 Skoda Slavia RS Edition Based On Octavia
However, after just 11 days, she encountered the EPC error and sent the car to the service station again and got a courtesy Kushaq instead. Now, after almost 20 days, he car is parked at the service station and she is frustrated that there is no transparency regarding the status of her car. She lists out the following issues with her new car which need fixing:
- EPC Error
- Auto Start-Stop
- System Voltage Low (P0562)
- Intake Air Temperature Circuit High Input (P0113)
Harsha explains that the service centre has cleared these issues on probable causes but no root cause analysis has been done. In addition to that, the service centre has asked her to go through the manual that says that she will need to bring it to the service station whenever EPC or other errors crop up. She highlights the fact that all these errors have occurred even before the car has completed 1000 km. She says that now it will be hard to trust whether her car is completely fixed or not and hence, she wants higher Skoda officials (including Zac Hollis) to intervene and get her a refund or a brand new car.
You may also like: Honda City Hybrid vs Skoda Slavia 1.5 DSG – Specs, Design Comparison
Zac Hollis Responds
True to his style, Zac Hollis, Director, Sales and Marketing, Skoda Auto India was quick to respond to a Tweet from Harsha. He has ensured a solution to the customer’s problems and that a team from the carmaker will soon get in touch with the owner. Skoda Slavia is undoubtedly a well-sorted car with great performance and styling, but we hope that Skoda takes cognizance of this matter and resolves it as quickly as possible so that it doesn’t face such disappointing customers in future.
