Update- We reached out to Tata Motors for their statement on this episode. Taking prompt action, the carmaker has reached out to the customer and attended his issues. Informing us about this, a spokesperson for the carmaker said, “Happy to update you that our customer service team has resolved this issue and the car has been handed over back to the customer. The customer has also signed the satisfactory note.”
In a recent incident, a Tata Punch-owner presented a rather disappointing picture as he highlighted his plight of owning an allegedly defective vehicle. It may be noted here that the Punch is one of the most successful products in its segment. It offers the feel and road presence of a small SUV to the owner. Due to the ever-growing trend of SUVs, carmakers have started developing smaller and smaller SUVs to cater to a wider audience. The main attraction of these cars is the price at which they provide various traits of a traditional SUV. In today’s world, people don’t have to splurge big money to own an ‘SUV’. And this is exactly what has worked in the favour of vehicles like the Tata Punch. For now, let us discover the details of the latest episode here.
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Tata Punch Owner Alleges Major Issues
The owner of the vehicle has shared his experience through a Tweet. Basically, he owns an Accomplished version of the Punch. Also, he seems to belong to Pune area in Maharashtra. As per what he claims, the vehicle gave up on him within 10 km of driving off the showroom. However, the visuals shared by him do not reveal any details of the problems. Still, the visuals showcase the Punch owner filling his car with waste material to protest against the carmaker.
It may be noted here that the Tata Punch is now the country’s second most popular SUV after the Nexon. Cumulatively, the small car has sold over 350,000 copies since its launch in October 2021. The Punch comes with a 1.2-litre 3-cylinder petrol engine generating 86 hp and 113 Nm. The buyers have the option of choosing between either a 5-speed manual or an AMT automatic gearbox. Moreover, this engine can also be had in a CNG version. In that Bi-fuel (CNG + Petrol) configuration, the engine belts out 72.4 hp and 103 Nm of peak power and torque. There is a sole 5-speed manual transmission with this configuration for the time being. Also, in January this year, the Punch EV was introduced to further widen the appeal of this small car.
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हिंदू धर्मातील नवीन वर्ष गुढी पाडव्याच्या मुहूर्तावर हडसर पुणे येथील साईबाबा शोरूम cash payment देऊन TATA punch गाडी घेतली पुजा झाली तिथेच चालू होईना, नंतर गाडी डायरेक्टर केली दहाk.m बंद पडली साईबाबा IPC 420 hadpsar Pune saibaba showroomगाडी खरेदी करू नका pic.twitter.com/1q88Xn5Liy
— shivharimhaske@gmail.com (@shivharimh61442) April 11, 2024
The Tweet, when translated into Engish, reads: “On the occasion of Hindu New Year Gudi Padva, bought a TATA punch car from Saibaba Showroom in Hadsar Pune by paying cash payment, Puja did not start there, then the car was stopped at 10k.m.”
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Author’s Note
Now, we would like to refrain from commenting on this entire saga since we don’t have complete details of the matter. But we can only hope that the Indian auto giant comes up with an appropriate solution to tackle this issue so that the owner can be satisfied and get the problems in his car fixed. Also, carmakers who offer great aftermarket services invariably attract more customers. Hence, in addition to offering enticing products, this aspect is also critical in determining how successful a particular carmaker is.
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