Buying a car of your dreams is perhaps among the greater feelings in the world, especially for car aficionados who purchase a car with a lot of enthusiasm and plan to have miles of happy motoring with their new machine. However, not all car ownership experiences are pleasant, especially if you take into account the one we’ve described today. A Tata Harrier owner from Coimbatore has reported three clutch failures in just 18 months of ownership. Moreover, the car in question here has clocked merely 31,043 km. For such a low mileage, even a single incident of a dead clutch is uncommon but here we are talking of as many as 3 of them.
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Interestingly, the owner of this Tata Harrier has suffered from the same root cause all the three times – clutch fluid/oil hose cut. And all the three times, this issue has cropped up at the time when the owner was traveling with his family and the unfortunate incident left everyone struck in the middle of the road. It has been said the incident happened for the first time back in July 2020 and it was resolved by SRT Tata, Coimbatore. It was diagnose that the fluid hose developed a cut owing to a design flaw. After almost same period of use, the issue surfaced once again, this time in February 2021.
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For the second time, the issue was fixed at Lakshmi Tata, OMR, Chennai. The reason for the cut was diagnosed to be a rat bit, which, as per the owner, hardly made any sense as none of his other cars ever suffered from an issue caused by rodents. Finally, the Harrier has once again suffered from a clutch failure and as was the case the first time (and even the second time if you believe the ownwer), the reason for this is the hose developing a rupture. He is naturally quite frustrated to be facing the same issue time and again in spite of repeated assurances by Tata dealerships that there won’t be a repeat of the issue.
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The owner next goes on to state that while Tata Motors and the dealerships are quick to respond and even resolve to his complaints, he’s shocked that the issue persists even after three replacements. He also writes that he is fed up with the replies “We understand your situation”, “we deeply regret the inconvenience caused”, ‘we will ensure this won’t happen again” since Jan 2020. Fed up of the situation, the owner of the Tata Harrier has insisted on a full vehicle replacement. So far, owners of the Tata Harrier have reported a handful of niggles, most of which were ironed out at the dealership. However, it’s for the first time that we’ve come across the issue or repeated clutch failure owing to a ruptured fluid hose. We hope Tata Motors takes immediate notice of this case and offers a permananent solution to this persistent issue.
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